When you set up your phone, you were asked if you wanted to use iCloud. However, there's a small chance you can recover your photos and videos. As a result, the only way to unlock an iPhone without a password is to perform a "factory reset," which will erase the phone's data. What can I do?Ī: Apple designed the iPhone's password to be the ultimate protection for the phone's data. I'd like to avoid that, because the phone contains photos and videos that I haven't backed up. Apple says the only way to unlock my phone would also erase my data. Q: I have an iPhone X model that is disabled because I entered the wrong password too many times. Whatever antivirus program you use will be managed on your computer. While Norton Security Online was downloaded to your computer and phones and managed from there, xFi Advanced Security resides on a Comcast server and can be turned on or off (but not modified to tighten or loosen security) via a Comcast app or web page. You'll need to manage your xFi firewall and antivirus program separately, which may be more complexity than you like.(For free firewall programs, see /yyxfvq2t). If you decide to avoid xFi Advanced Security entirely, you can choose either a combination antivirus-firewall program, or download separate antivirus and firewall programs. If you plan to use both xFi Advanced Security and an antivirus program, be sure to choose antivirus software that does not include a firewall (running two firewalls at the same time can cause problems.) (For a list of free and for-pay antivirus programs, see /wlsskg5).īe careful about choosing an antivirus program. While Norton is both an antivirus program and a firewall, Comcast recommends using a non-Comcast antivirus program along with its xFi firewall. The xFi Advanced Security program doesn't offer the range of protection that Norton Security Online did. If you don't have such devices in your home, xFi may not offer you any additional benefit. Comcast's xFi Advanced Security is aimed at people who have lots of home network devices, including gadgets that are sometimes poorly protected, such as Wi-Fi enabled security cameras and smart thermostats.While that sounds good, here are some things you should think about: Will I need to add other protection for my computer? What's available?Ī: The xFi Advanced Security software is a firewall program that Comcast said will protect all the devices on your home network rather than just computers or cellphones. But it will drop Norton at the end of December and replace it with Comcast's own xFi Advanced Security. Q: Comcast has been providing its Xfinity internet customers with the Norton Security Online program for free.
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