Your business deserves the highest levels of service availability. Scale up or scale down as you need to accommodate new locations or seasonal staffing fluctuations. Ongoing account management is easy via ShoreTel Connect CLOUD Portal, the administrative interface that manages billing and user permissions. We completely manage the experience of moving to the cloud, providing the circuits and porting your phone numbers from your current carrier to our SIP provider. We handle everything and act as your company’s communications IT department. ShoreTel Connect CLOUD makes business phone systems plug-and-play easy to deploy. No other cloud provider provides this level of product integration. An end-to-end solution means all the ShoreTel Connect CLOUD components are optimized for best call quality, and you never need to worry that a software upgrade will disrupt service or performance. We’re your single point of contact for your call plans, phones, installation and customer support. We replace separate telco, carrier and service providers. It’s the only end-to-end cloud business phone solution, from the phones and PBX capabilities to implementation and support- including direct user access to customer service via the “?” key on your ShoreTel IP 400 series desk phone.īecause we’re an end-to-end solution, your vendor management becomes easy. ShoreTel Connect CLOUD is fully hosted and managed unified communications as a service (UCaaS). And ShoreTel Connect CLOUD offers the same rich collaborative experience to external customers and clients via the ShoreTel Connect web collaboration app, which opens automatically on participants’ desktops during online meetings. Users can’t break or misconfi gure it, and it practically holds their hand to take them through call routing or event scheduling. ShoreTel Connect is the fi rst “forgiving” communications platform. You never need to launch a new app, or new window, or retrieve a complicate code to make things work. Communicate how you want, with immediacy and ease-the tools appear in the ShoreTel Connect app panel as you need them. Builtin collaboration tools make meetings more productive, ensuring your team will get more done faster and with less hassle. To use the UC features, simply launch the ultrasleek ShoreTel Connect desktop app, which connects people, not just devices, for more natural and intuitive communications. Instant messaging, audio and web conferencing, video calling and web desktop sharing can save time, reduce travel, communicate with better clarity, and engage participants in a more satisfying relationship with your company. But to get the most from your ShoreTel system-and from your work force-you’ll want your team to access the collaborative unified communications (UC) features that can revolutionize the way they work. Exceptional User ExperienceĪ ShoreTel Connect CLOUD phone system works like any traditional phone system and offers call transfer, extension dialing, conference calling and other features straight from the phone handset and from your mobile device. Built-in operational redundancies assure high availability and business communications continuity Secure Real-time Transfer Protocol ensures your service is always highly secure. It’s an end-to-end service from phones to software to premium customer service, and it’s so easy to provision that it’s practically plugand-play. Discover the ShoreTel Connect CLOUD difference: an exceptional user experience that presents the robust system features in an entirely user-friendly way. ShoreTel Connect CLOUD is a premium VoIP business phone service that every department in your company will love. The result is a reliable, flexible and intuitive communications platform that seamlessly delivers services and applications that will work for you today and adapt gracefully as your business needs change in the future. We focus on your most important assets-your people and their goals-and remove impediments to freeflowing communications so your team can focus on relationships, ideas and growth, not on getting technology to work. ShoreTel brings a fundamentally different approach to phone system technology. Overview: ShoreTel Connect CLOUD is more than just a “phone system”-it unifies team communication for improved business performance
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